Terms of Service

1. Acceptance of These Terms

Club Simply (the “Service”) is software that helps clubs manage memberships and collect payments. It is operated by NM3 Labs, a sole proprietorship registered in British Columbia, Canada (nm3labs.com). By using the Service, you agree to these Terms. If you do not agree, do not use it.

2. What the Service Does

A club sets up membership types, invites members, and collects payments from them. Club Simply does not run any club. Each club is responsible for its own activities, members, refunds, and communications.

A club administrator can enter or upload member details, including by CSV roster import. The club is responsible for having the right to provide them and for telling its members it uses Club Simply.

3. Accounts and Eligibility

You must be at least the age of majority where you live to create a club. Keep your sign-in details safe: you are responsible for what happens under your account.

4. Payments and Fees

Online card payments are processed by Stripe Connect, in a Stripe account that belongs to the club. Stripe bills the club its own processing fees directly. Club Simply charges the club a platform fee of 4.9% of each online payment, separate from Stripe’s fees. Clubs with up to 25 active members pay no platform fee. There is no platform subscription.

Direct payments (cash, e-transfer, Zelle or any other method where the member pays the club itself) work differently. An administrator records the payment in Club Simply. No money passes through Stripe or Club Simply, so no platform fee applies.

Club Simply is not a party to the agreement between a club and its members. Disputes about dues or services are between the member and the club.

5. Acceptable Use

You agree not to use the Service to:

• Break the law or the rights of others.
• Send spam, phishing, or harassing messages.
• Break, overload, probe, or reverse engineer the Service or its security controls.
• Take payments for anything Stripe’s acceptable use policy prohibits.
• Impersonate someone else or misrepresent your connection to a club.

6. Termination

You may stop using the Service at any time. An administrator can archive a club, which hides it from the dashboard. Archiving does not cancel member subscriptions, stop billing, or stop reminder emails. To have a club’s data deleted, email support@clubsimply.com.

We may suspend or close an account if we reasonably believe it is being used against these Terms, or if a payment processor, regulator, or court requires it. Records of past payments may be kept for as long as the law requires.

7. Disclaimers and Limitation of Liability

The Service is provided “as is” and “as available”, without warranties of any kind, to the fullest extent the law allows.

To the fullest extent the law allows, Club Simply is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill.

To the extent permitted by law, Club Simply’s total liability to a club for any claim under these Terms will not exceed the greater of C$100 or the platform fees that club paid Club Simply in the twelve months before the claim arose.

Nothing in these Terms limits liability for fraud or wilful misconduct, or any liability that cannot be limited under applicable law. Nothing in these Terms takes away rights a person has under the consumer protection law where they live.

8. Governing Law

Club Simply is offered only in the United States and Canada. These Terms are governed by the laws of British Columbia, Canada, without regard to conflict-of-law rules. A club agrees that the courts of British Columbia have exclusive jurisdiction over any dispute between it and Club Simply about these Terms. A member of a club may bring a claim in the courts of British Columbia or in the courts of the province, territory, or state where they live.

9. Changes to These Terms

We may update these Terms. If a change is material, we will update the effective date above and email club administrators. Continuing to use the Service means you accept the update.

10. Contact

Questions about these Terms go to support@clubsimply.com.